Frequently asked questions
Supplement questions first, then the AI systems we build.
Certified AI Supplements
Does AI decide what the code requires?
No. Certified AI helps research and cites a source for every reference. An experienced estimator on our team reviews every file, and you approve before anything is submitted. References support your supplement; they are not legal advice, and the carrier decides what it approves.
What does it cost?
$10,000 onboarding, then $90 per file. Flat pricing, never a percentage of the supplement or the claim.
Are you a public adjuster?
No. We don't represent homeowners, interpret coverage, adjust claims or negotiate. We prepare supplement documentation for your own scope, and you submit it in your company's name.
What do you need from me?
The carrier estimate, your photos and measurements, and your scope for the job.
Which states do you work in?
We work with contractors in states our counsel has cleared for this service. Tell us your states and we'll confirm before any work starts.
Is there a guarantee?
Guarantee: terms are being finalized with counsel.
Certified AI systems
Can AI connect to my CRM?
Usually, yes, if your CRM has an API or accepts webhooks, which most do. We check API access end to end before we build, because some vendors lock their API behind an enterprise plan. If your CRM can't be reached, we tell you before any work starts.
What can AI automate in a small business?
The work that repeats with the same shape every time: responding to new leads, asking qualifying questions, drafting follow-ups, summarizing calls, routing documents to the right job, building proposals from measurements and reminding people what is due. It should not own pricing exceptions, hiring decisions, legal or financial judgment, or conversations with an upset customer.
What does Certified AI install?
Specific systems, one bottleneck at a time: lead response and follow-up, recruiting and applicant screening, outbound prospecting and dialing, proposals and quoting, back-office document routing and conversion-focused websites with tracking. Each is scoped in writing, built against your tools and handed over in your name.
What is Certified Academy?
Certified Academy is the sales training and AI coaching program Certified Leadz is developing: onboarding, a sales framework, AI roleplay practice and certification for commission-driven sales teams. It is not available yet; you can join the early-access list.
What is an AI sales system?
A set of connected steps that moves a lead from first contact to a booked conversation or signed deal, where AI handles the repetitive parts, first response, qualification questions, summaries, reminders, and people handle judgment, relationships and closing. It runs inside the tools you already use rather than replacing your team.
What parts of a sales process should stay human?
Pricing and exceptions, the close, anything involving a complaint or a vulnerable customer, hiring decisions and any message that commits the company to something. AI prepares, drafts and reminds; a person approves anything consequential.
Who owns what you build?
You do. Ad accounts, phone numbers, domains, CRM data and the automations run in your accounts and your name. If you want to run it yourself later, you can.