Certified AI™

AI systems, installed into the business you already run

What is Certified AI?

Certified AI is the AI systems practice of Certified Leadz LLC. It designs, builds and installs specific systems, lead response, recruiting, prospecting, call review, proposals, back-office automation and conversion websites, into a company's existing tools, with people kept on every consequential decision.

In development

Your own client app: the Certified Command Center

Every client gets one place to see ads, leads, appointments, applicants and supplement files, with visibility and control without the busywork. Click through the preview. It runs on sample data while we build it.

Certified AI · Command CenterSample data
Leads this week
48
+9 vs last week
Appointments booked
17
6 this weekend
Interviews set
6
2 today
Claims in progress
9
4 approved
Leads by day
  1. 5Mon
  2. 8Tue
  3. 6Wed
  4. 9Thu
  5. 7Fri
  6. 4Sat
  7. 3Sun

Today's appointments

  • 9:00 AMRay S.Roof inspectionConfirmed
  • 11:30 AMKim T.Roof inspectionReminder sent
  • 4:00 PMMaria G.Roof inspectionConfirmed

See it on a call with Xavier

Who's behind it

One company, two brands

Certified Leadz LLC is an Arizona company founded by Xavier Medina. It operates two brands:

  • Certified AI™, the systems we build and install for businesses (this page).
  • Certified Academy™, sales training and AI coaching for commission teams, in development.

We also build on ourselves. Our internal Certified AI operating system is what we're building to run Certified Leadz itself. It isn't in production yet, and every rule in it (human approval, evidence over scores) will carry into client work.

Certified AI at a glance

Who we are
Certified AI™, a brand of Certified Leadz LLC.
The problem
Owner-run and sales-led companies lose leads, hires and evenings to work that repeats every day.
How it works
Audit one workflow → written scope → build against your tools → hand over in your name.
What you get
Faster response, consistent follow-up, less admin, reported with measured numbers only once verified.
What we won't do
No pricing, hiring or closing by AI. No contact without consent. No guaranteed outcomes.
Three areas

Where the systems fit

AI Sales systems

An AI sales system handles the repetitive parts of selling, first response, qualifying questions, follow-up, call prep and call review, so salespeople spend their time on conversations and closing. People still price, negotiate, close and approve anything that commits the company.

AI Marketing systems

An AI marketing system connects the places leads come from, ads, search, social, your website, to the follow-up that turns them into conversations, and records which source produced which customer. The AI parts draft, sort and re-engage; the tracking makes spend decisions measurable.

AI Operations systems

An AI operations system takes the paperwork that follows every sale, proposals, supplier invoices, job updates, handoffs, and moves it to the right place automatically, flagging only the exceptions for a person. It is how an owner-run company stops losing evenings to admin.

The catalog

Every system, with its real status

Beta: In limited use; expect changes.

AI Lead Response

Re-engagement texting runs in our own businesses today. Automated texting is waiting on carrier registration, and the AI voice callback is in development.

An AI lead response system replies to every new inquiry within seconds, asks the qualifying questions you would ask, books a time with a person and keeps following up until the lead answers or opts out, then hands a qualified, summarized lead to a human.

Live: Running in production for a real business today.

AI Recruiting Engine

Intake and evidence rating run live on submitted applications. The AI screening conversation turns on once Meta App Review and SMS registration clear; until then, a person sends outreach.

An AI recruiting engine takes applicants from recruiting ads, asks only the screening questions their application didn't answer, rates each requirement with the applicant's own words as evidence, and books qualified people into interviews. A person makes every hiring decision.

Live: Running in production for a real business today.

Outbound Prospecting Engine

Running for Certified Leadz's own outbound calling. Every call is placed by a person.

An outbound prospecting engine finds businesses that match your ideal customer every night, scores them with transparent rules, removes anyone who can't legally or sensibly be called, and gives each rep a prioritized queue with a one-screen brief, so the day starts with dialing, not list-building.

Built: Built and working; not currently running in production.

Sales Call Intelligence

Built into our internal sales tooling and tested; not yet running on live calls. Real-time, during-the-call coaching is a concept, not a feature.

Sales call intelligence transcribes consented sales calls and reviews them against your own playbook, discovery questions asked, objections handled, next step set, so a manager gets a short list of coaching moments per rep instead of hours of recordings. It supports the manager; it does not replace coaching.

Built: Built and working; not currently running in production.

Proposal Automation

The tablet In-Home Proposal System built on this approach is live at Certified Contracting. The measurement-to-PDF generator and the payment flow in our internal Certified AI system are built but not in production.

Proposal automation turns measurements and a chosen scope into a branded, multi-option proposal in minutes, using your price book, and can carry an accepted proposal through e-signature and payment. A person sets prices and approves every proposal before it goes out.

Built: Built and working; not currently running in production.

Invoice-to-Job Automation

Built for a roofing contractor's CRM. Matching rules are specific to each company's suppliers and job naming.

Invoice-to-job automation reads supplier invoices as they arrive by email, extracts the job reference, amounts and line items, and attaches each invoice to the matching job in your CRM. Anything it can't match with confidence goes to a person, so material cost is known per job instead of discovered at month end.

Coming soon: In development. Not available yet.

AI Receptionist

In development for Certified Leadz's own line. Not live yet, we'll change this label when it is answering real calls.

An AI receptionist answers the business phone line first, identifies itself as an assistant, handles routine questions, captures who is calling and why, and transfers the call, or books a callback, when a person is needed. Every call ends as a logged record with a summary.

Live: Running in production for a real business today.

Conversion Website

This site is one (analytics and ad pixels not yet switched on). Earlier contractor lead pages were built the same way.

A conversion website is a fast, crawlable site whose job is to turn visitors into conversations: it captures each inquiry with its source and campaign, routes it into the CRM and follow-up automatically, and reports which pages and channels produce real leads.

Principles

Rules every system follows

People decide

AI prepares, drafts, sorts and reminds. A named person approves pricing, hiring, closing and anything that commits the company.

Evidence, not scores

When a system rates a lead or applicant, it shows the words behind the rating, or says "unknown."

Rules where it matters

Who may be contacted, and when, is decided by readable rules, consent, hours, suppression, never by a model.

Consent first

No automated texts or calls without consent. Opt-outs are immediate and permanent.

You own it

Accounts, numbers, data and automations live in your name.

Honest labels

Live, built, beta, coming soon or concept, on every capability we describe.

Certified AI: common questions

Can AI connect to my CRM?

Usually, yes, if your CRM has an API or accepts webhooks, which most do. We check API access end to end before we build, because some vendors lock their API behind an enterprise plan. If your CRM can't be reached, we tell you before any work starts.

How long does a system take to build?

A single system, for example lead response wired into your CRM, is typically scoped in the first call and built over a few weeks, depending on account access and approvals like SMS registration or Meta App Review, which are outside anyone's control. We give you a written scope with milestones before starting.

What can AI automate in a small business?

The work that repeats with the same shape every time: responding to new leads, asking qualifying questions, drafting follow-ups, summarizing calls, routing documents to the right job, building proposals from measurements and reminding people what is due. It should not own pricing exceptions, hiring decisions, legal or financial judgment, or conversations with an upset customer.

What does Certified AI install?

Specific systems, one bottleneck at a time: lead response and follow-up, recruiting and applicant screening, outbound prospecting and dialing, proposals and quoting, back-office document routing and conversion-focused websites with tracking. Each is scoped in writing, built against your tools and handed over in your name.

What is an AI sales system?

A set of connected steps that moves a lead from first contact to a booked conversation or signed deal, where AI handles the repetitive parts, first response, qualification questions, summaries, reminders, and people handle judgment, relationships and closing. It runs inside the tools you already use rather than replacing your team.

Who owns what you build?

You do. Ad accounts, phone numbers, domains, CRM data and the automations run in your accounts and your name. If you want to run it yourself later, you can.

Book an AI Systems Audit

Tell us where the time or money leaks. We reply the same business day, and if a calendar is shown after you submit, you can pick a time right away.

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