AI Operations

AI Operations Systems: Proposals, Documents and Back-Office Automation

What is an AI Operations system?

An AI operations system takes the paperwork that follows every sale — proposals, supplier invoices, job updates, handoffs — and moves it to the right place automatically, flagging only the exceptions for a person. It is how an owner-run company stops losing evenings to admin.

Admin is where owner time disappears

Every job creates paperwork, and in an owner-run company most of it lands on the owner. The work isn’t hard; it’s constant. That is exactly the kind of work software should carry, with a person looking only at the exceptions.

What we automate

  • Turning measurements into a branded, multi-option proposal
  • Reading supplier invoices and attaching them to the right job
  • Keeping job records and customer updates current
  • Handing a signed deal to onboarding with everything attached

What stays human

  • Approving prices, payments and refunds
  • Resolving exceptions the system flags
  • Anything that needs a license or professional judgment
Systems

AI Operations systems we build

Built: The proposal and quote generators were built for Certified Contracting. The proposal-to-signature-to-payment flow in Certified AI runs on staging.

Proposal Automation

Proposal automation turns measurements and a chosen scope into a branded, multi-option proposal in minutes, using your price book, and can carry an accepted proposal through e-signature and payment. A person sets prices and approves every proposal before it goes out.

Built: Built for Certified Contracting's JobNimbus account. Matching rules are specific to each company's suppliers and job naming.

Invoice-to-Job Automation

Invoice-to-job automation reads supplier invoices as they arrive by email, extracts the job reference, amounts and line items, and attaches each invoice to the matching job in your CRM. Anything it can't match with confidence goes to a person, so material cost is known per job instead of discovered at month end.

Proof and insights

AI Operations builds and write-ups

Built in-houseBeta: In limited use; expect changes.

Building Certified AI: One Operating System for Our Own Company

Consolidating prospecting, sales, proposals, payments and AI-assisted software building into one governed system with human approval on every consequential action — built on our own company first.

Built in-houseBuilt: Built and working; not currently running in production.

Invoice-to-Job Automation for a Roofing Contractor

Supplier invoices read from email and attached to the right job in the CRM automatically, with only the ambiguous ones sent to a person — so material cost is known per job, not at month end.

Business Process Automation·

What Should a Roofing Company Automate First?

A roofer's order of operations for automation: lead response, estimate follow-up, proposals, recruiting and invoices — and what should stay human.

Questions

AI Operations: common questions

Do we have to switch software?

No. We build around the tools you already run — your CRM, email and accounting — and only recommend a change when a tool genuinely can't be connected.

Show us one workflow. We will tell you what to automate — and what not to.

30 minutes. We map one workflow and tell you what should and should not be automated.