Verification pending. This write-up describes what was built and how it works. It contains no performance figures, and it will be updated with measured results once they are verified.
Challenge
Certified Contracting recruits commission-only, door-to-door roofing sales reps. The role attracts plenty of applicants and far fewer who show up to a field interview. Every hour spent on the phone with someone who was never going to work the role was an hour not spent training the people who would.
Existing workflow
The first version was a simple automated texter. It was fast, but it couldn’t hold a conversation, didn’t know what an applicant had already answered, and quietly failed to deliver some of its messages.
What we built
One system that takes over the first conversation with every applicant, figures out who is actually a fit for the role, gets the right people onto an interview calendar, and keeps new reps on track after they’re hired. The owner sees every applicant’s answers in their own words and makes every hiring decision.
Human involvement
The AI cannot mark anyone hired. Requests for a real person, accommodation questions and policy questions go straight to a human, and the assistant can be paused per applicant. Wording about pay and terms is used only after the owner approves it.
Result
Applicant intake and screening are live: real applications from the old process were imported and screened in the new system. Outbound messaging to applicants is waiting on two external gates, Meta’s App Review for messaging permissions and carrier SMS registration, so until they clear, a person sends outreach. We are not publishing hiring or conversion numbers until they have been measured over a full recruiting cycle.